How to enable and login using 2FA
Multi-Factor Authentication
All users can enable multi-factor authentication (MFA/2FA) in their user profile.
Administrators of Team, Enterprise, and Education Plus account types can enforce the use of MFA for all Workspace users. This setting is available in the Workspace Settings > Settings > Security.
Enabling Two-Factor Authentication
To enable Two-Factor Authentication, open the Project Overview and go to your User Settings.
Under the Settings tab, click the Enable button under the Multi-Factor Authentication section.
Clicking Enable will bring up the setup dialog. Follow the instructions to install Google Authenticator or Authy on your smartphone. Use the QR code to complete the setup within the app. The app will generate a token for you to enter in the box provided.
After successfully completing these steps and clicking the Next button, you should see the message below.
Backup Tokens
In the event you are unable to use the app to successfully authenticate, we provide backup tokens that you can use to access your account. After completing the setup, you'll now see an option for Backup Tokens in your user settings under Multi-Factor Authentication.
Clicking this button will start the process of generating backup tokens.
Logging In Using Multi-Factor Authentication
When logging in with Multi-Factor Authentication enabled, you'll need to use the app you installed to generate a token which you'll use to login. Enter this token in the box and click Continue to login.
If you need to use a backup token to login, please select the Backup option in the dropdown menu.