The Billing tab is where you make changes to Seat and Storage limits, Plan type, Billing Contact, and Payment Method.
Finding the Billing tab
The Billing tab lives in Workspace Settings, which is separate from your personal account settings. To get there:
- Hover over the Workspace icon in the upper left corner of SyncSketch.
- Select the gear icon next to the workspace you want to manage.
- Open the Billing tab.
A few things to keep in mind:
- Only Workspace Owners and Billing Admins see the Billing tab. If you don't see it, ask the Workspace Owner to make the change or to grant you Billing Admin.
- If you belong to more than one workspace, make sure you've selected the gear icon for the correct one: billing is managed per workspace.
Making Subscription Changes
- Change button for Current Plan will allow you to change your plan between Indie, Team and Enterprise
- Adjust Plan Limits button allows you to change the number of seats, storage, and billing frequency (monthly vs yearly) for your account
- Invoices allows you to see all past invoices that have been issued
- Change button for Default Payment Method will allow you to change the credit card we have on file, or change to invoicing (Enterprise yearly only)
- Edit button under Billing Contact allows the Billing Contact info to be changed