How do Users get counted?

And which users do I pay for?

How does SyncSketch charge me for my users?

On SyncSketch you purchase a plan with a seat limit. Once you purchased a number of seats, you can add users at your own pace to fill up that seat limit. You can invite users beyond your seat limit, at which point SyncSketch will gently notify you.

And of course, you can adjust your seat limit at any time.

Is a seat fixed/tied to an individual user or email?

No, a seat is not fixed to a specific user or email. You can always remove a user and add another one, essentially taking up the same seat. 

Do all invited users count towards your paid seats?

On SyncSketch's paid subscriptions (e.g. Pro & Education), any users added to your project or workspace who are not 'reviewers' or 'viewers' will take up a seat. On Enterprise Subscriptions, any user regardless of their role will take up a seat.  Check out our support page on Roles and Permissions to learn more about the available user roles.

Archiving a project will free up seats if there are users who were only invited to that project.  See Archiving Projects for more information.

Where can I easily see and adjust my current Seats and Usage?
You can see your Seat use at any time under the Usage tab under your Workspace Settings.  (To access the Workspace Settings, return to the Project Overview and select the workspace from the dropdown beneath your user avatar icon in the upper right.  It will have an "Owner" badge.)

If you need to adjust any storage or user limits, you can do so by clicking the "Adjust Plan Limits" Button.