Reviewing your Workspace Usage

And how do I get charged?

How does SyncSketch charge me for my users?

On SyncSketch you purchase a plan with a seat limit. Once you purchased a number of seats, you can add users at your own pace to fill up that seat limit. You can invite users beyond your seat limit, at which point SyncSketch will gently notify you.

And of course, you can adjust your seat limit at any time.

Is a seat fixed/tied to an individual user or email?

No, a seat is not fixed to a specific user or email. You can always remove a user and add another one, essentially taking up the same seat. 

Do all invited users count towards your paid seats?

On SyncSketch's paid subscriptions, any user regardless of their role will take up a seat - with the single exception of Billing Admins.  Check out our support page on Roles and Permissions to learn more about the available user roles.

Deleting a project will free up seats if there are users who were only invited to that project.

Where can I easily see and adjust my current Seats and Usage?

Note: Only the Workspace Owner and Workspace Admins can access the Usage tab. For more information on user roles, click here

You can see your Seat use at any time under the Usage tab under your Workspace Settings.  (To access the Workspace Settings, return to the Project Overview and select the workspace from the dropdown beneath your user avatar icon in the upper right.  It may have an "Owner" badge.)

If you need to adjust any storage or user limits, you can do so by clicking the "Adjust Plan Limits" Button. You can also add or remove users in the "Manage Seat Usage" section below.

To view last login date for your users, use the Export to Excel button. You can then filter by login date in Excel.

Here's what the Excel usage report looks like: