Which domains and protocols to unblock to ensure that SyncSketch works properly
In case you'd like to whitelist domains in your Firewall for SyncSketch to work, please ensure that traffic to the following domains (including subdomains) and ports are unblocked and enabled:
We use several tools to optimize the user experience which are not essential. To ensure full functionality and error tracking for us, please whitelist the following domains as well if possible.
// feedback, customer support and error tracking
// login and register pages
cdn.cookielaw.org www.googletagmanager.com bam.nr-data.net dropbox.com
Note: If you are using your own S3 bucket, please allowlist the corresponding FQDN of it as well.
Please make sure to enable both of these protocols:
We are using websockets for real-time communication, which uses the wss standard.
- www.dropbox.com (Dropbox file import)
Please let us know if you need any help setting up your Enterprise Security. We also offer allow-listing IP ranges using the CIDR notation; this is currently a setting that we configure manually on your account.
If you have enabled the IP Allowed list in ShotGrid, you will need to add the following IPs to the allowlist in order to sync between ShotGrid and SyncSketch. In ShotGrid, navigate to Site Preferences > Security > Allow IP Addresses:
Note: Please reach out to firstname.lastname@example.org and let us know if you're using the ShotGrid Allowlist. We'll need to enable an internal setting for your workspace before you sync the first time to work with the Shotgrid firewall.
Happy Sketching :)