What is the cancellation policy and what will happen to my data?
You can end your account at any time.
If you are on a monthly billing cycle any unused time on your current cycle will be refunded at a prorated rate.
If you are on an annual billing cycle you will be refunded for the remainder of your billing cycle less 6 months.
What will happen to my data?
To cancel your subscription we ask you to delete files until you are below our 1GB free plan storage limit. This way we can easily free up space without "guessing" which files or projects you might like to keep.
How to Cancel your Subscription
- Open up your Workspace's Settings
- click 'Billing'
- Click 'Cancel' in the Status line
Of course we'd love to know why you've cancelled your subscription. If you have a moment to send us a quick note of what you were missing, we'd greatly appreciate it!
Farewell, Traveller, and thank you for trying out SyncSketch!
We hope to see you again : )